Delete your Field Pilot account
Request deletion of your Field Pilot account and associated personal data after signing in on the web, iPhone or Android app. On iPhone, open You → Request Account Deletion.
Prepare a protected status receipt
Preparation does not request deletion, erase saved work, or sign you out. Final confirmation and automatic cleanup are not available yet. Apple and Google accounts can use the manual request below.
The receipt stays in this browser for up to 24 hours, including after sign-out. Preparation expires after 15 minutes. Keep this browser’s data to check status after a lost response.
Sign in as a field user, then open “Delete account” to submit your request.
On Android, sign in and open You → More → Request account deletion. Confirm the request to send it securely to the administrator. You do not need an email app.
What is deleted
Your request covers account profile, credentials and provider bindings, sessions, attributable field evidence, personal history, chat and merchant records across activities. The request queue does not yet establish completed removal from all stores or provider-token revocation. Deleting Field Pilot data does not delete your Apple or Google account.
Timing and retained data
Our policy target is completion within 30 calendar days of your authenticated request. Requests currently require administrator processing and remain pending until fulfilled; a request reference or target date is not confirmation of completed deletion. A complete execution and confirmation workflow is not yet implemented. See support for operator contact. Signing out retains pending work on your iPhone for the original account and server.
- Published maps, route definitions and merchant targets may remain for future coordination. Shared route coverage is preserved for map accuracy only without identifiable personal attribution. Raw GPS, personal walk history and authored chat are not retained indefinitely for coordination.
- The approved policy targets retention of a minimal deletion-status receipt for 90 days after completion, and rolling backups for no more than 30 days. Deployment enforcement and backup expiry still require verification. Retained backups must be isolated and deletions applied before restoration; we do not claim immediate physical erasure from backups.
- Security and account activity logs may be retained for up to 90 days from the event date to prevent fraud and investigate abuse.
- Records required for a legal obligation or an active security investigation may be retained only as long as necessary for that purpose. We will explain applicable exceptions in our response where permitted.
Uninstalling the app does not delete your account or data stored on our servers. Crash reports are not linked to your account by the app and expire according to the crash reporting provider’s retention policy.
Read our Privacy Policy for more information about the data Field Pilot handles.